Frequently Barked Questions
Absolutely, If you know what you want or you have seen something we have packed for another dog in our social media posts, simply message us and we can customise your pack, specifically for you!
Yes, you can! You can leave us details in the checkout notes section with details such as the dogs name and any message you wish to include. We will also send you a message to confirm your order and message and send pics if you are sending your pack to a friend or family member.
We create your box, based on your dog breed, age and pawsonality questions answered in our Paw Profile. From there, we gather and pack you the pawfect box. We also make contact with EVERY customer via email, phone or our chat to ensure everything is perfect in your box.
As a dog family, we have been purchasing toys and accessories for our paw'd family members for decades. Prior to 2020, we worked with manufacturers across the world and used this knowledge to design a range of products that are affordable, fun and do what they were designed for, whether that be as a chew toy, throw toy or cuddly plush sleeping toy.
Yes, of course you can, We have an option of each of the Paw Gift Boxes so you can simply select your dogs breed and age and we can take it from there! Ultimately, it is always best to fill out a Paw Profile so we can design the best solution for you!
Of course, you can send a box to anyone you like!!! Simply add details about your friends dog when adding your order and select a different delivery address if required in your shopping cart. At this stage, we can not split deliveries, so only 1 delivery address per order.
100%. We take safety very seriously. We understand that each dog has individual needs and if you should always inquire with your vet and breeder about products that your puppy or dog should avoid for any given reason. We have done extensive research on breeds and toy types to ensure that everything we offer is right for your dog.